I haven't used my SmartScan 2700 since getting a new computer two years ago. I've followed the instructions to load the progam from the CD, then I followed the instructions to open Photoshop Elements and select import from CyberView. From there I get one of three error messages. "There does not seem to be a scanner installed." "USB for Windows is not installed" -- this is the same USB I use for other applications. "Error code OBH,045H,00H" Please help. Thanks, Judith Fryer
Office Equipment & Supplies - SmartDisk - SmartScan - SmartScan 2700 Film Scanner (35 mm)
Answers & Comments
Hi there,
What operating system are you running before and what operating system are you running now?
I mean are you running windows Xp before and are you running windows 7 now or are you still using Xp?
Because it could be the compatibility of your device to the said operating system causing it not to be recognized.
If you can try installing it on another computer and check if the same thing will happen then that would mean that you have a hardware problem.
Hope this helps!
You're welcome it might have just needed to have it's driver refreshed using another computer. But I'm glad that you're able to use it now. Please don't forget to accept the solution if no problem occurs hereafter.
Thanks a lot!
Hi,
Welcome to Fixya. I would like to know what is the operating system of your computer so that we can check if the driver is already installed
Thanks
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Hi - would like to verify if vuescan were able to remove the error code and you were able to scan but it's too dark?