I hit the wrong button on the remote - took me to a Dish option - I chose to exit. The screen is now black and blank, no matter what I do - no response. I went back to TV and chose channel again, but that didn't work. My other Dish TV is just fine - so it's a remote communication problem. thanks
Televison & Video - DISH Network - IR Remote Control
From your description, it sounds like you have a black screen on your TV but you are not getting any response on your remote? Is this correct? The first thing you would want to do is unplug the receiver from the electrical outlet for 10 seconds and plug back in. This will cause the receiver to reboot and re-acquire the satellite signal. This should bring the picture back. I hope this helps.
Hiaschulte274 my name is Mike Houston of DISH Network, there are some things youcan do it get back to your programming. The first thing you will need to do isunplug the receiver for 10 seconds and after plugging it back in it will powerup and once you see the green light on the receiver you will want to go tochannel 3. If you still see no programming go through the different inputs onthe TV. I will send a link to help show how to resolve this issue as well. http://www.dishnetwork.com/SupportSection/bbs-screen
Answers & Comments
Aschulte274
From your description, it sounds like you have a black screen on your TV but you are not getting any response on your remote? Is this correct? The first thing you would want to do is unplug the receiver from the electrical outlet for 10 seconds and plug back in. This will cause the receiver to reboot and re-acquire the satellite signal. This should bring the picture back. I hope this helps.
Ray Calo
DISH Network
Hiaschulte274 my name is Mike Houston of DISH Network, there are some things youcan do it get back to your programming. The first thing you will need to do isunplug the receiver for 10 seconds and after plugging it back in it will powerup and once you see the green light on the receiver you will want to go tochannel 3. If you still see no programming go through the different inputs onthe TV. I will send a link to help show how to resolve this issue as well. http://www.dishnetwork.com/SupportSection/bbs-screen