Hi there and welcome to FixYa. The most common solution to your issue would be with the composite jacks provided with your product. The yellow cable represents Video and must be fully inserted into the yellow jack on your television. The other one or two remaining cables should be red and white representing your audio. If your product only has a red cable or a white cable please insert this jack fully into the jack on the back of the television as well. Alot of people have this problem by not color coding the jacks to the inputs or by not having them fully inserted. You don't have to force it in but just press firmly until you feel resistance. I hope this was of help to you and good luck.