Report "I just unpacked a replacement FrancisFrancis X1, which the company sent me because the first one did not draw water into the boiler. It just made a loud noise for awhile, then shut off and began rapidly beeping. This one does the exact same thing! Could it be user error? I have water in the resevoir. All three switches are in the "up" position, then I turn it on by pushing down the left switch. Nada. No steam, no hot water"