This is a tough one, I did some research and found the best bet is to either A. contact www.tpi1.com which makes the xplore tablets, see if they can point you in the right direction. Or B. and this is my choice, I would take the pack to interstate battery, a nationwide company that deals with batteries, and they offer a service to make any battery. I don't know how much it would cost to do this, but it maybe your only hope.