To perform a hard reset: 1. Press and hold the power button on the front panel of the handheld. 2. While holding the power button, use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button. 3. Wait for the Palm Powered™ logo to appear; then release the power button. 4. When a message appears on the handheld screen, warning that you are about to erase all the data stored on your handheld, press any other button to perform a soft reset.
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You may need to do a hard reset.
To perform a hard reset:
1. Press and hold the power button on the front panel of the handheld.
2. While holding the power button, use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button.
3. Wait for the Palm Powered™ logo to appear; then release the power button.
4. When a message appears on the handheld screen, warning that you are about to erase all the data stored on your handheld, press any other button to perform a soft reset.