That is a question for Roxio, the manufacturer of Easy Creator 7. Since that is not the latest version, they may agree to provide you with a download link to download that version in order to use your physical serial number from your retail disk, which may have been damaged or defective. Please note that any time lost and aggravation you encountered that led to reformatting your hard disk is outside the narrow limits (if there are any) of their liability for "fitness for use" of your software, which in most cases is never actually yours, it is merely licensed by the manufacturer temporarily as long as you agree to their terms. But if they refuse to help you, I suggest purchasing a competitor's product next time (or download a freeware or shareware alternative)!
Answers & Comments
Could be your antivirus is preventing it or any firewall that is install. Set your antivirus to ignore it. Just be sure no virus is actually in it.
That is a question for Roxio, the manufacturer of Easy Creator 7. Since that is not the latest version, they may agree to provide you with a download link to download that version in order to use your physical serial number from your retail disk, which may have been damaged or defective. Please note that any time lost and aggravation you encountered that led to reformatting your hard disk is outside the narrow limits (if there are any) of their liability for "fitness for use" of your software, which in most cases is never actually yours, it is merely licensed by the manufacturer temporarily as long as you agree to their terms. But if they refuse to help you, I suggest purchasing a competitor's product next time (or download a freeware or shareware alternative)!