Try first to clear the error clearing the error may not fix the fault Press the *with a circle around it then press 2 and 8 at the same time then press *again /press copier touch button/function/clear/error/ok button then switch off m/c on hope it works
also: Additional Functions: Click the Additional Functions button once. Do not hold down.
Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
Additional Functions Revisited: Click the Additional Functions button once again. Do not hold down.
Copier Button: The System Management screen will open. Click the Copier button on the screen.
Function Button: Click the Function button at the top of the screen.
Clear Button: Click the Clear button on the screen.
ERR Button: Click the ERR button to highlight it.
OK Button: Click the OK button at the bottom of the screen.
Power Off/Power On: Power the unit off and back on using the switch on the side of the unit. The error will be cleared.
Restart eCopy:Once the unit is back up, restart the eCopy machine. From: https://www.question-defense.com/2008/11/10/canon-imagerunner-error-code-reset
Answers & Comments
clearing the error may not fix the fault
Press the *with a circle around it then press 2 and 8 at the same time then press *again /press copier touch button/function/clear/error/ok button then switch off m/c on hope it works
also:
Additional Functions: Click the Additional Functions button once. Do not hold down.
From:
https://www.question-defense.com/2008/11/10/canon-imagerunner-error-code-reset