I replaced the batteries. After inserting them back into the system, the lock does not operate. I have tried pushing program button 3 times and waiting 10 seconds, nothing. I removed the batteries again and tried the same over and over. My unit is the 909 series. I made sure the tab was lined up properly on the battery pack before resetting. I even held the lock button while inserting as if it were a new installation
Locks & Locksmithing - Kwikset - 909 909-15 Satin Nickel Smart Code SmartCode Signature...
Answers & Comments
Here is a link to the complete set of installation instructions for the Kwikset 909-15:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
If, after following the instructions for replacing the batteries and reprogramming the lock it still doesn't work for you, I suggest contacting Kwikset Customer Support:
Kwikset Corporation
Consumer Service
19701 DaVinci
Lake Forest, CA 92610
Kwikset Customer Service
Call: 1-800-327-LOCK (5625)
This is a link to the customer support page:
http://www.kwikset.com/Customer-Support/Contact-Us.aspx
Good luck!