I turn on the computer and the screen is dark. I think it is the video card. Could you please tell me what is the problem? Thanks a lot. Created by ana-warder. Computers & Internet - HEWLETT-PACKARD - All-in-One 200xt Series - 3.2 GHz; 750GB HD; 4GB Memory...

I turn on the computer and the screen is dark. I think it is the video card. Could you please tell me what is the problem? Thanks a lot

March 2021 1 10 Report

I turn on the computer and the screen is dark. I think it is the video card. Could you please tell me what is the problem? Thanks a lot

Computers & Internet - HEWLETT-PACKARD - All-in-One 200xt Series - 3.2 GHz; 750GB HD; 4GB Memory...

Answers & Comments

Alexander Kogl

Ana,
I found a webpage that will better help you troubleshoot this issue. It is a well-written and walks you through each step of the process in trying to get your screen restarted:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4162178&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02217843-2%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Please follow-up and let me know if this helps with a rating and/or comments. Take care and have a great day!
-Alex K.

Answers & Comments

Helpful Links

Helpful Social