Report "I turned on my computer today and went into my hard drive and nothing was it in it. I had over 10,000 songs on it which took me a couple of year to accumulate and now everything is gone. I tried restoring my computer to a later date and a message comes up that it couldn't restore my external hard drive due to it being not available or turned on, which it never is. Please help, I don't want to have to download all that music again"