Welcome alexisdenton, thanks for using Fix' Ya. These instructions will help you restore your computer back to the Factory Settings or Out of Box," as if you just bought it. 1. The first thing you want to do is; "Back up any important "Data" that you may have on the computer. Have CDs or DVDs to do so. 2. Next, is to "Restart the computer; once the computer begins to "Boot Up!" 3. "Do the followin; this may take some timing." You will notice that there will be wording, a prompt, at the bottom of the "Screen" Press F2, and Press F12, it may differ on your computer, once you see this on the screen, quickly press, tap the[DEL]key, located at the top [Right]next to the Scroll Lock, and END keys." 4. "Remember as I said before it may take some timing. You will know if you done it correctly, when you see the {Windows Boot Manager} Heading on the screen; at the bottom of the screen, it will read "Recovery Environment." Note: The wording may differ depending on the type & model computer you have, "just keep in mind that you want to "Restore the Computer back to Factory Settings". 5. Now, there will be a long list of "Options" to choose from, select the option that best describes; "Repair your Computer." In the next [Systems Recovery] windows, you will have to "Enter" (Location, Password...), follow the instructions. 6. Next, choose the box that best describes, the Recovery Wizard: "This will have a notice that read; Restores your "System back to Factory Settings, or Out of Box! Note: There will be all types of "Warnings!" Read carefully, before continuing. Attention: "Once the Recovery begins, Do Not Touch the computer, for any reason at all!" The whole recovery can take up to (4 Hours), the computer will "SHUTDOWN & RESTART several times, several! 7. So until you see the LOGIN" screen, Do Not Touch the computer. "This is a lot of work, so I'm sure you find a thankful moment to give a "Helpful Rating, I appreciate it! Thanks, and take your time, paul7of9"
Answers & Comments
Hello Try f3 on boot screen or You may get help from this video http://www.youtube.com/user/MSI#p/u/28/-hJDLH4Qhj8 good luck