Hi,the problem is a common one which occurs when you go into a tunnel while talking on the phone,although it ought to turn on afterwards when you leave the tunnel,but its a minor problem that will be solved by following the solution provided below; 1.Remove the back cover and take out the battery,after 25mins re-insert the battery back into the phone. 2.Plugg the charger into the phone while being turned off and allow to charge for 20mins,ensure the battery icon comes on while the phone is charging when off,to be sure that the phone is really charging. 3.Turn on the phone while charging,when the phone comes on you can now remove the charger from the phone. 4.If the phone doesn't turn on,it indicates that the battery cells has been abruptly wiped out,which means you have to purchase a new battery.
Answers & Comments
Hi,the problem is a common one which occurs when you go into a tunnel while talking on the phone,although it ought to turn on afterwards when you leave the tunnel,but its a minor problem that will be solved by following the solution provided below;
1.Remove the back cover and take out the battery,after 25mins re-insert the battery back into the phone.
2.Plugg the charger into the phone while being turned off and allow to charge for 20mins,ensure the battery icon comes on while the phone is charging when off,to be sure that the phone is really charging.
3.Turn on the phone while charging,when the phone comes on you can now remove the charger from the phone.
4.If the phone doesn't turn on,it indicates that the battery cells has been abruptly wiped out,which means you have to purchase a new battery.
Thanks and good luck
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