I'm having a problem with my SmartDisk external hard drive, Model #USB500. My computer recognizes it as an ?Ext Hard Disk USB Device? in the Device Manager, however when I look to access it from My Computer it doesn?t show an icon. I?ve tried another connection cord, but get the same results. Thoughts?
Computers & Internet - SmartDisk - 250GB SMARTDISK CROSSFIRE EXT Hard Drive
Answers & Comments
Well ur drive is on offline mode... go to disk management and make it online and assign it a drive letter
Some units have two cords one power one data , in the event
that a unit is not recognized its always the data cord , data cord
hooks itself to a computer via its data cord , so two items are
needed a good working 2.0 high speed USB and a good working USB cable , hook your unit up to your computer , reboot your
computer then try looking in my computer for the drive , if the
HDD is in working order its only way to your computer is the cord
or its USB connector , sometimes USB connectors break for no
apparent reason try checking your USB connections with other
items such as flash drives but not items such as lights fans or
headphones