The best solution to this is to go on the internet and download the drivers for your printer. For example go on google and type"downlod printer drivers for(name and model of your Printer). You can get the drivers from any site there. Just double-click on the driver and install on the computer. Restart your computer. If the computer does not detect the printer, go to Start, right-click on My Computer, go to Properties, go to Hardware, go to Device Manager. You will notice a list of devices. Right-click on the empty space inside the box and go to scan for hardware changes. An installation wizard will appear on your screen, follow the instructions on the screen. You will be good