Impossible to write and read a sms
Hi,
I suddenly cannot read my sms. In the sms inbox, I can see the main title and the sender's name or number. Once I click on the message I want to read, nothing appears, the page is white.
When I want to reply or write a new sms, the page is white as well. Impossible to specify the receiver and/or to write a message. No access to keyboard, nothing!
The same problem occurs for all other messages actually. For example I can neither wirte or read my emails.
JB
I suddenly cannot read my sms. In the sms inbox, I can see the main title and the sender's name or number. Once I click on the message I want to read, nothing appears, the page is white.
When I want to reply or write a new sms, the page is white as well. Impossible to specify the receiver and/or to write a message. No access to keyboard, nothing!
The same problem occurs for all other messages actually. For example I can neither wirte or read my emails.
JB
Computers & Internet - HTC - touch - Touch P3450 Smartphone
Answers & Comments
Hi, shanghajib,
I think unistalling some software has caused this trouble. Re install that software to solve issue.
If you still have issue u can hard reset your phone by seeing in User Manual
Make sure you back up all important data from your phone on your pc using activesync