Incoming calls go staight to voice mail
My incoming calls do not ring. they go straight to my message and inbox. We are working off of a remote feed from a building 100 yards away. My phone is the only one with this issue though.
Computers & Internet - Mitel - 5212 IP Phone
Answers & Comments
There are a number of reasons why this could happen.
1) The most common is you have call forwarding always. When you lift your handset do you hear stutter dial tone? if you do you have a feature active on your phone. To correct this you will need to turn the call forwarding feature off You will have to get the code from your system administrator or go through your superkey (the Blue Key) using the # until you find the call forwarding options and review and turn it off (Change).
2) It's possible you have Do not Disturb active.
3) its also possible you have Make busy active
2 and 3 can be removed by the clear all feature code but 1 must be cleared using the method I described. Get these codes from the system admin.
Maximum length that ethernet cat5 cable is tested for is 100 feet. Check that out also.