Hampton Bay is carried by Home Depot. You must have a Home Depot near you.. ( everyone else does).They should be able to make a copy of the manual for your specific fan. I'm sure if you contact Hamptom bay directly by going to www.hapmtonbay.com and selecting their contact us menu, you should be able to get the information from them. The question is about why your fan motor isn't operating and it's pretty simple. You either do or don't have power getting to the motor, if you do .. then you may have a bad motor or it is mechanically bound up.. Are you sure it has power? If it does, are you sure that power is getting to the fan wire in its junction box? If it does, is the fan mechanically bound up ( meaning that the blades can't be rotated by hand? ) Those are the fan basics you need to get resolved.. Most fans are wired pretty much the same way ( black is hot, blue is tied to hot if you have a light fixture/fan combination, white is neutral and attaches to all white wires in fan junction box, green is ground and should be connected to the metal housing of the fan. This may differ slightly if you have a remote control set up but in general, that is how it is wired.. Good luck.. and hope this helps you identify the problem.. Fan or Power to the fan,,,