Our small office uses Qwest DSL. Recently our Gateway 2Wire modem died and Qwest replaced it with a Motorola 3347. Since the install of the Motorola, our computers connect for awhile, then suddenly the connection drops, but restores itself after a period of time (usually two-three minutes). During this down time, I can almost always successfully ping 192.168.0.1, but pinging web pages like MSN returns either a problem with host name or the request times out. When I run the Windows XP network diagnostic to restore the connection, it says the problem was Error 12007, which I've read may be firewall-related. However, no firewall or internet settings were changed (by me at least) when the modem was switched from the Gateway to the Motorola. I've spent lots of LiveChat time with Qwest Analysts who've not been able to provide an answer. I'm hoping someone here might have more insight.

Computers & Internet - Netopia - (3347NWG-VGX) Wireless Router (3347NWGVGX)