Clean the sensor first the receptive sensor is located UNDER the printhead, You can see the LED light near the bottom of this area. Tilt the printer back to see this area better.
1.Verify the latest driver and firmware is loaded.These are found at this link:http://www.fargosupport.com/
2.Calibrate both the Ribbon and Film sensors. This is done through the driver from the TOOLBOX.
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Clean the sensor first the receptive sensor is located UNDER the printhead, You can see the LED light near the bottom of this area. Tilt the printer back to see this area better.
1. Verify the latest driver and firmware is loaded. These are found at this link: http://www.fargosupport.com/
2. Calibrate both the Ribbon and Film sensors. This is done through the driver from the TOOLBOX.