Try sticking a long thin Preferably plastic) spike into the reset hole (small hole in the base). Then press the start button again for some 10 seconds. This may help. If it is working, there should be the TomTom cold start screen and drum sound as it boots up from scratch. Allow it several seconds to boot. Repeat if necessary. If this fails, contact TomTOm support with all details.
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Try sticking a long thin Preferably plastic) spike into the reset hole (small hole in the base). Then press the start button again for some 10 seconds.
This may help.
If it is working, there should be the TomTom cold start screen and drum sound as it boots up from scratch. Allow it several seconds to boot. Repeat if necessary. If this fails, contact TomTOm support with all details.