You sure you installed the correct device software for the phone?
Also, go into your Device manager in control panel on your PC and check if there are Amber warning for this device driver. Update the driver with the latest driver for your phone.
Do you have a spare PC/Laptop - install your CD software on that and see if it gives you same error?
Thanks.Thanks,
You sure you installed the correct device software for the phone?
Also, go into your Device manager in control panel on your PC and check if there are Amber warning for this device driver. Update the driver with the latest driver for your phone.
Do you have a spare PC/Laptop - install your CD software on that and see if it gives you same error?
Answers & Comments
Hi,
Have you installed the Software drivers first? i.e. the CD which comes with the phone in the Box.
If you don't have it; download the software drivers from the manufacturers website. very easy to download and install.
Once installed, then plugin your phone;
I hope this helps,
Thanks.
Ah,
Your cable broken?
Do you have a spare cable?
Also, try using a different USB socket on your PC.
When you plug your Phone on your PC bottom right hand corner should say something like "Device is connected" does it say that?
Thanks.
Thanks,
You sure you installed the correct device software for the phone?
Also, go into your Device manager in control panel on your PC and check if there are Amber warning for this device driver. Update the driver with the latest driver for your phone.
Do you have a spare PC/Laptop - install your CD software on that and see if it gives you same error?
Thanks.