Leapreader pen isn't working it doesn't respond to the book it doesn't respond when I press the buttons. ive charged it til it was fully charged battery icon showed fully charged & green light was on I unplugged it from laptop & plugged it bck in the battery icon showed half charged even though I had fully charged it. when I try to turn it on while it is connected to laptop it keeps turning itself off. audio companion wont download it doesn't do anything when I click on download but when I look on my products it shows that its on the leapreader.

Toys - LeapFrog - LeapReader Reading and Writing System - Pink