Hi, just a note to get better help in the future, don't post a new question without the full problem and what you did before. I had no info to go on when I chose your problem to work on, so be patient.

I did a google search for your previous question and could not find anything that included solutions from the names you mentioned above.

I posted a solution for a question similar to yours that had the solution providers names right, but not yours.

If I got it all wrong, can you repost your entire question with solutions or a link to it in comments to me? The question I answered was for a photo key chain. If that was the device you had a problem with, please check the old link for solution.

Sorry if I got it wrong. Happy holidays.