Just cleaned the unit. (Which I have done several times.) When pluging the unit back in I had the lcd display say the unit was in away mode. I pressed the buttons on the front to change the mode to 2500 sq ft, Hi-Fan. However when pressing the buttons the display just went white with no text. I then pulled it back apart to see what was wrong. The ionizer plate, (i.e.plastic sheet with screen epoxied to both sides), was out of it's groove on one side. I made sure it was seated correctly and put it back together. I had the same white LCD screen. It will not respond to the buttons. What do you think is wrong? Ben
Air Purifiers - Ecoquest - Fresh Air Living Air Purifier
Oops. It's possible that the incorrectly inserted plate caused the machine to malfunction. It may need to be sent to the factory so the computerized controls can be recalibrated. Call Vollara (new name for EcoQuest) Customer Service 800-989-2299.
Answers & Comments
Oops. It's possible that the incorrectly inserted plate caused the machine to malfunction. It may need to be sent to the factory so the computerized controls can be recalibrated. Call Vollara (new name for EcoQuest) Customer Service 800-989-2299.