This means there is something stuck in the machine. You need an allen wrench to put in the bottom of it to spin it. There will be an opening right in the middle on the bottom of it. This will get it spinning again. If there is something hard in it you will hear alot of noise when you turn it on.You will have to clear this out. Also about once a month you should run dry coffee grounds in it to clean it out.
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This means there is something stuck in the machine. You need an allen wrench to put in the bottom of it to spin it. There will be an opening right in the middle on the bottom of it. This will get it spinning again. If there is something hard in it you will hear alot of noise when you turn it on.You will have to clear this out. Also about once a month you should run dry coffee grounds in it to clean it out.