More than likely what has happened is that kaspersky found and removed a piece to spyware or a virus and that broke the IP stack. Get on another computer with internet access and search for a program called winsockxpfix download this to a usb drive and run it on the computer with the internet problems. This program will reset the tcp/ip settings in the computer and then when you restart the pc you should be back online again.
I hope this helps, if so please rate our solution.
Answers & Comments
Hello,
More than likely what has happened is that kaspersky found and removed a piece to spyware or a virus and that broke the IP stack. Get on another computer with internet access and search for a program called winsockxpfix download this to a usb drive and run it on the computer with the internet problems. This program will reset the tcp/ip settings in the computer and then when you restart the pc you should be back online again.
I hope this helps, if so please rate our solution.
Buddy
Corporate Computer
www.ccl-la.com