Keep Getting Error Message "(Colour) Toner Not Installed"
Although all 4 toner cartridges are installed in the printer (and all have toner therein) I keep getting the above error message. If I remove and put back the cartridge specified in the error message, the printer tells me that another colour cartridge isn't installed...and so on... and so on.
All toner cartridges are Konica Minolta manufactured.
Any ideas?
All toner cartridges are Konica Minolta manufactured.
Any ideas?
Office Equipment & Supplies - Konica Minolta - Magicolor - magicolor 2300DL Laser Printer
Answers & Comments
I think in the menu you have to select replace cartride.. then new or same with new toner...
each toner cartridge has connections and you must make sure all are tight... or you get alot of errors.
I did not have any error message for each color. My message error was sepcific for magenta after I removed it to refill it. After refilling, cleaning metal contact points, resetting the metal tab which prevents message of "low toner", I put the cartridge back in and received the "magenta toner not installed" message. I turned off the printer (safety first!) , I then pushed the button left of the hole where you slide the cartridge in, There is a squarish hole with a circular or cynlinder shaped button in that squarish hole. Use a small screw driver to push and hold it in. While the button is held in I gently rotated the cartridges so that my magenta cartridge was no longer in view, (rotate them counter clockwise). I released the button, shut the door, then turned on the printer.