Kenmore elite oasis he top load. Washer stopped working .no power and door locked. Unplugged several times and rep lugged still no power. How do I get the door unlocked
If you just want to unlock the door to get the clothes off the washer, lift the top of the washer up..to do this push 2 latches or clip with putty knife about 6 1/2 inch from the edge left and right..watch this video (you don't need to remove control panel) http://www.youtube.com/watch?v=Nx6tJnyAi0Y&hd=1
No power could be the power button not engaging or faulty control board. You need experienced technician to troubleshoot. Thx
Answers & Comments
If you just want to unlock the door to get the clothes off the washer, lift the top of the washer up..to do this push 2 latches or clip with putty knife about 6 1/2 inch from the edge left and right..watch this video (you don't need to remove control panel)
http://www.youtube.com/watch?v=Nx6tJnyAi0Y&hd=1
No power could be the power button not engaging or faulty control board. You need experienced technician to troubleshoot. Thx