Try resetting the device to factory defaults and that should resolve the issue. Please make sure that you have a back up of all the information and the SD card is removed before resetting it.press Menu Key > Settings > Privacy > Factory data reset > Reset phone(Don't check Erase SD Card)> Erase everything. The phone will reboot automatically.
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Try resetting the device to factory defaults and that should resolve the issue. Please make sure that you have a back up of all the information and the SD card is removed before resetting it.press Menu Key > Settings > Privacy > Factory data reset > Reset phone(Don't check Erase SD Card)> Erase everything. The phone will reboot automatically.