If you repeatedly get an error code when entering your combination I would first ask if your batteries recently went all the way dead ? If yes then possible that the data for your combination was lost. In your user manual for your safe is a factory code for your safe. If you did not change your factory code when you set up your safe then this will work to get you into your safe. If you did change the factory code and do mot have that number either then the only way to get into your safe is to contact Sentry Safe customer ssrvice. They will be able to take care of you but it is a process.
Answers & Comments
If you repeatedly get an error code when entering your combination I would first ask if your batteries recently went all the way dead ? If yes then possible that the data for your combination was lost. In your user manual for your safe is a factory code for your safe. If you did not change your factory code when you set up your safe then this will work to get you into your safe. If you did change the factory code and do mot have that number either then the only way to get into your safe is to contact Sentry Safe customer ssrvice. They will be able to take care of you but it is a process.