This usually means that no paper has been fed from the paper cassette or the machine was turned off when you had a paper jam. Remove the paper cassette from the machine and ensure that nothing is stopping the paper from feeding.Also look into where the machine locates in the copier to ensure that no paper is jammed behind the cassette. The paper feed rollers may need cleaning or replacing.
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This usually means that no paper has been fed from the paper cassette or the machine was turned off when you had a paper jam.
Remove the paper cassette from the machine and ensure that nothing is stopping the paper from feeding.Also look into where the machine locates in the copier to ensure that no paper is jammed behind the cassette.
The paper feed rollers may need cleaning or replacing.