You can't. You have to call the Fisher-price customer service and they will send you a voucher to replace it. They send you a shipping label through email and you send them the straps and battery cover. AS far as I know, at least that's what the rep said was that it was just a fisher-price voucher and if you don't want to actually get the aquarium again, you can use it on another FP product. Hope this helpsYou can't. You have to call the Fisher-price customer service and they will send you a voucher to replace it. They send you a shipping label through email and you send them the straps and battery cover. AS far as I know, at least that's what the rep said was that it was just a fisher-price voucher and if you don't want to actually get the aquarium again, you can use it on another FP product. Hope this helps
I called the service department today (Sept 18, 2012) and the rep told me there is no way top refill the water. However, I was only offered a $10 voucher and nothing more. No replacement was offered despite my asking.I called the service department today (Sept 18, 2012) and the rep told me there is no way top refill the water. However, I was only offered a $10 voucher and nothing more. No replacement was offered despite my asking.
Answers & Comments
Do you know how I can refill the L6925 fisher price aquarium? The water level has become half empty.
You can't. You have to call the Fisher-price customer service and they will send you a voucher to replace it. They send you a shipping label through email and you send them the straps and battery cover. AS far as I know, at least that's what the rep said was that it was just a fisher-price voucher and if you don't want to actually get the aquarium again, you can use it on another FP product. Hope this helps
I called the service department today (Sept 18, 2012) and the rep told me there is no way top refill the water. However, I was only offered a $10 voucher and nothing more. No replacement was offered despite my asking.