Can you open the case and remove the HDD? I looked at the specs on the device and I didn't see what interface the drive is, I would assume it's a SATA, I don't know for sure. Can you ID it? You can get a USB 2.0 to IDE/SATA Adapter: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3276554 You can remove the HDD, here are some examples : http://www.ultraproducts.com/applications/category/category_slc.asp?CatId=2781&name=2.5 >>>>I found the specs on the HDD inside, it is a SATA, (samsung hm500ji) : http://www.newegg.com/Product/Product.aspx?Item=N82E16822152168 , You can use the adapter to remove data and erase HDD and return for replacement under warranty.
Answers & Comments
Can you open the case and remove the HDD? I looked at the specs on the device and I didn't see what interface the drive is, I would assume it's a SATA, I don't know for sure. Can you ID it? You can get a USB 2.0 to IDE/SATA Adapter: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3276554 You can remove the HDD, here are some examples : http://www.ultraproducts.com/applications/category/category_slc.asp?CatId=2781&name=2.5
>>>>I found the specs on the HDD inside, it is a SATA, (samsung hm500ji) : http://www.newegg.com/Product/Product.aspx?Item=N82E16822152168 , You can use the adapter to remove data and erase HDD and return for replacement under warranty.