Most likely a very expensive fix called a broken spider arm or drum support assembly. I took mine completely apart to find everything like new except that peice. Was going to cost me around 300-400$ to fix it myself so I junked it and bought a new one. They say over doing it on the detergent causes that spider arm to corrode and break. My washer was only 9 yrs. old. LG front load direct drive. Hope that helps even though it's bad news unless you get the parts for free. I was going to go ahead and replace the bearings(inside and outside bearings) the inner drum with spider attached already due to broken rusty bolts and the drum shocks. Like I said just the parts would have been about $350.
Answers & Comments
Most likely a very expensive fix called a broken spider arm or drum support assembly. I took mine completely apart to find everything like new except that peice. Was going to cost me around 300-400$ to fix it myself so I junked it and bought a new one. They say over doing it on the detergent causes that spider arm to corrode and break. My washer was only 9 yrs. old. LG front load direct drive. Hope that helps even though it's bad news unless you get the parts for free. I was going to go ahead and replace the bearings(inside and outside bearings) the inner drum with spider attached already due to broken rusty bolts and the drum shocks. Like I said just the parts would have been about $350.