Locked out of my room. when I enter the code it beeps for while but does not open. the same thing happens when you press the lock button. what can i do. i do not know where my key is
Short answer: You can't do anything with the lock from the side that you're on- the outside- without the key. Once you figure out another way to get on the other side of the lock, this is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
Answers & Comments
Short answer: You can't do anything with the lock from the side that you're on- the outside- without the key.
Once you figure out another way to get on the other side of the lock, this is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx
Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
Good luck!