Visit this site below and enter your product number. If you don't have your product number or it doesn't appear, then type in "jet clean" then scroll down and click on personal care. You can then click on a jet clean model and then open the .pdf of the manual. The instructions should be similar. There is nothing to using it. Fill the reservoir with jet clean solution to the max line. Put the shaver in the cradle heads down and press the button on the front of the cleaning base. If it doesn't stay down and clean you may have another problem. If so, then search "Norelco Arcitec Electric Shaver with Jet Clean" on this site and you can find answers to your problems.
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