Go to the internet and the web site of the manufacturer. Follow their prompts for software and then the pima mp495 and get new driver downloaded. Then go through the startup process with that new software and the printer hooked up and turned on. Be SURE to check the software with a very good virus detection program before starting to run it. If possible, load the software to a separate disk, such as a thumb drive, so that the software is contained to a drive that is not a permanent part of your computer. After it passes, then you can start it and load it onto your main computer.
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Go to the internet and the web site of the manufacturer. Follow their prompts for software and then the pima mp495 and get new driver downloaded. Then go through the startup process with that new software and the printer hooked up and turned on. Be SURE to check the software with a very good virus detection program before starting to run it. If possible, load the software to a separate disk, such as a thumb drive, so that the software is contained to a drive that is not a permanent part of your computer. After it passes, then you can start it and load it onto your main computer.