Lucent Partner 18D - Caller ID not working
Lucent Partner 18D telephone bought around 1998
Feature 59 says processor release is "P ACS R3.03 C01"
Trying to turn on caller id using a phone with Auto Attendant and several office phones, all Partner 18-D; set it to do the requisite 2 rings through VMS Hunt Delay on all lines, but all I see on the caller ID no matter what phone is used is "Voice Messaging System." Caller ID is set up through our telecom provider.
Any help would be appreciated! Hope this is enough information.
Feature 59 says processor release is "P ACS R3.03 C01"
Trying to turn on caller id using a phone with Auto Attendant and several office phones, all Partner 18-D; set it to do the requisite 2 rings through VMS Hunt Delay on all lines, but all I see on the caller ID no matter what phone is used is "Voice Messaging System." Caller ID is set up through our telecom provider.
Any help would be appreciated! Hope this is enough information.
Lands Phones - Lucent - PARTNER18 Corded Phone
Answers & Comments
The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.
Was the info any help?