Nancy,

This is basically a learning aid device and not a real computer. Though it is in the shape of a laptop PC it have very limited function (Specifically the 74 games and activities as advertized on the box it should have come in.

No it does not have a modem, nor a cd/dvd drive or any user upgradeable parts. Sorry to be the bearer of bad news. If the salesperson mislead you into believing this was an actual PC instead of a learning device like the Leapfrog and Vtech line. Then you may want to return it for a refund/ store credit. But if your happy with what your kid(s) are learning while playing the games. then thats money well spent.

Good luck,
Dave

I actually have the manual and will copy it and email it to you if interested [email protected]