Hi. Try to use and install the software again using the installation cd. When it runs, it should pop up the window with 3 options: Install a printer, Update/Upgrade, or Install additional softwares. Choose install additional softwares. In the next window, place a check mark in Fax solutions. Then, continue and finish the installation. If you don't have the cd, software can be downloaded by going to this link to the Lexmark website. http://bit.ly/d9TDnb . Download the compatible driver for your computer. Run the installation. Hope this helps.
Answers & Comments
Hi. Try to use and install the software again using the installation cd. When it runs, it should pop up the window with 3 options: Install a printer, Update/Upgrade, or Install additional softwares. Choose install additional softwares. In the next window, place a check mark in Fax solutions. Then, continue and finish the installation. If you don't have the cd, software can be downloaded by going to this link to the Lexmark website. http://bit.ly/d9TDnb . Download the compatible driver for your computer. Run the installation. Hope this helps.