Power off the machine. Then remove the toner bottle be careful the hole might be on the bottom toner is going to everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner install it correctly. If THE KUNB on the side of the bottle is damage put a new one in that KUNB is what the toner motor uses to turn the bottle if it damage you get a code. If that does not work you mite have a bad motor or the home sensor or acurator for the toner bottle is bad worse case the control board is bad
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
Answers & Comments
Power off the machine. Then remove the toner bottle be careful the hole might be on the bottom toner is going to everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner install it correctly. If THE KUNB on the side of the bottle is damage put a new one in that KUNB is what the toner motor uses to turn the bottle if it damage you get a code. If that does not work you mite have a bad motor or the home sensor or acurator for the toner bottle is bad worse case the control board is bad
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f