MSIE and Firefox won't open ... how do I download updated versions, or another browser, without a browser to work with?
Laptop froze. I shut it down. When I restarted it, Firefox wouldn't open. I get a dialog box, "We're sorry. Firefox had a problem and crashed..." with a "Restart Firefox" button that won't work.
Computers & Internet - Mozilla - Firefox
Answers & Comments
I recently had a Firefox problem. It disappeared! Fortunately the very old version of IE I have still worked but every time I downloaded Firefox it disappeared again within a few minutes.
I tried Opera and Safari downloads but although they seemed to download ok they remained stubbornly frozen.
I tried one of those operating systems never heard of before with similar results - slightly more successful in that it worked albeit at a snail's pace.
Over the next few hours I downloaded and used every clean-up programme suggested on the Firefox website, used spybot and scanned with Zonealarm to no effect whatsoever.
I was forced to continue with the old IE intending to format the drive and reload everything but never getting around to it. A couple of weeks later out of interest I downloaded Firefox again with great success.
I have been convinced for a few years XP tends to heal itself over time and many starts and restarts...
Clearly my computer was attacked by something unpleasant and probably yours was too. Format the drive and reload everything is the best plan.
To get over your immediate problem try downloading a few browsers on a friend's computer and burning them to disc or memory stick and load onto your computer in the old-fashioned way.
Good luck!