Alice, Turn the machine off and hold the reverse button for 3-5 seconds. Turn the machine back on and test to see if the machine will sew forward. If the problem persists, Contact Brother Customer Service for further troubleshooting by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.
Also internet search "Brother SQ900 stuck in reverse" some good videos on this problem.
Answers & Comments
Alice, Turn the machine off and hold the reverse button for 3-5 seconds. Turn the machine back on and test to see if the machine will sew forward. If the problem persists, Contact Brother Customer Service for further troubleshooting by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.
Also internet search "Brother SQ900 stuck in reverse" some good videos on this problem.