Was the clid working before on this set and do the other sets work differently? Also, on your telephone set if you press feature 59 what does the screen say?
If your picking up the reciever and getting a dialtone from another line that points toward the line not ringing on your set. Am I getting that right?If your picking up the reciever and getting a dialtone from another line that points toward the line not ringing on your set. Am I getting that right?
That's what I was talking about. If the line is ringing on your set and you pick up you should be picking up up the ringing line instead of line 5. To make sure I'll have you check in programming and see what it's doing.
Programming access on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00" Next press the left hand intercom twice The display should say system programming
Press the right hand intercom once. The display should say Centralized Programming.
Enter in your extension number. The telephone lines on the set should light up red,
if any of them are fast or slow flashing, press that line button until the line is a solid light.
That means those lines are set for immediate ring.
I'm going to also have you check the statusin line pick up group.
Press the right hand intercom once. The display should say Centralized Programming. Next press the left hand intercom
The display should say system programming Enter in #501
The display should say Pick up Group and asks for a group number
Enter in 1, it then should ask for an extension number.
Enter in your extension number,at that point it will either say 1:assigned or 2:not assigned Enter in 1
Press feature 00 to exit programming
That's what I was talking about. If the line is ringing on your set and you pick up you should be picking up up the ringing line instead of line 5. To make sure I'll have you check in programming and see what it's doing. Programming access on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00" Next press the left hand intercom twice The display should say system programming
Press the right hand intercom once. The display should say Centralized Programming.
Enter in your extension number. The telephone lines on the set should light up red, if any of them are fast or slow flashing, press that line button until the line is a solid light. That means those lines are set for immediate ring. I'm going to also have you check the statusin line pick up group. Press the right hand intercom once. The display should say Centralized Programming. Next press the left hand intercom The display should say system programming Enter in #501 The display should say Pick up Group and asks for a group number Enter in 1, it then should ask for an extension number. Enter in your extension number,at that point it will either say 1:assigned or 2:not assigned Enter in 1 Press feature 00 to exit programming
Answers & Comments
Was the clid working before on this set and do the other sets work differently? Also, on your telephone set if you press feature 59 what does the screen say?
If your picking up the reciever and getting a dialtone from another line that points toward the line not ringing on your set. Am I getting that right?
That's what I was talking about. If the line is ringing on your set and you pick up you should be picking up up the ringing line instead of line 5. To make sure I'll have you check in programming and see what it's doing.
Programming access on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming
Press the right hand intercom once. The display should say Centralized Programming.
Enter in your extension number.
The telephone lines on the set should light up red,
if any of them are fast or slow flashing, press that line button until the line is a solid light.
That means those lines are set for immediate ring.
I'm going to also have you check the statusin line pick up group.
Press the right hand intercom once. The display should say Centralized Programming.
Next press the left hand intercom
The display should say system programming
Enter in #501
The display should say Pick up Group and asks for a group number
Enter in 1, it then should ask for an extension number.
Enter in your extension number,at that point it will either say 1:assigned or 2:not assigned Enter in 1
Press feature 00 to exit programming