My colleague tried to enter a password in the T7208 handset we have and the phone is now lovcked so we cannot retrieve messages how to I change the password so I can get into the phone susie
Computers & Internet - Nortel - Business Series Terminal T7208 - digital phone
If you know, or if you have an idea of the password entered, dial the 981, and try digiting the possible password to access the messages. The default password is 0000.
If that does not work, you will have to access your Vmail using system adminstrators mailbox (code 983).
In administration you can cause more troubles if you do not know what you are doing. If you are not the admin for the phone network, call the company technician.
To Log Into System Administration: 1. Enter Feature 983 2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000" b. If your company extensions are 3 digits long enter "1020000" c. If your company extensions are 4 digits long enter "10020000"
To Reset a Mailbox Password: 1. Log into system administration 2. Select the softkey under "MBOX" 3. Select the softkey under "Chng" 4. Enter the mailbox number you want to reset the password for 5. The display shows "Reset Password" 6. Select the softkey under "RESET" 7. Press the release key *The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
Answers & Comments
Hi Susie.
If you know, or if you have an idea of the password entered, dial the 981, and try digiting the possible password to access the messages. The default password is 0000.
If that does not work, you will have to access your Vmail using system adminstrators mailbox (code 983).
In administration you can cause more troubles if you do not know what you are doing. If you are not the admin for the phone network, call the company technician.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
Regards.