Try this...double push the home button and upward swipe to close all apps that are open. Then hold down the power button until the power off screen appears. Do not swipe. Instead hold down the home button until your icon screen reappears ( this may take a few seconds). Once this is done, power off the device and wait at least 30 seconds before turning it back on. What you have just done is stop running extra apps, then cleared your cache, then rebooted your device. I hope this helps!
Answers & Comments
Try this...double push the home button and upward swipe to close all apps that are open. Then hold down the power button until the power off screen appears. Do not swipe. Instead hold down the home button until your icon screen reappears ( this may take a few seconds). Once this is done, power off the device and wait at least 30 seconds before turning it back on. What you have just done is stop running extra apps, then cleared your cache, then rebooted your device. I hope this helps!