My dolphin diagnostic cleaner for my below ground pool, just stopped after years. I went to turn it on yesterday and there is power to the power box as the light goes on, but the unit is not moving. I am assuming it is electrical?? Could it be a fuse?
If your unit has a fuse it will be on the back side of the power supply. If the light on the power supply switch is on, it will not be the fuse though.
Try turning the cleaner upside down on the deck and connect it as you otherwise would. Power it up and it should go through a self test process that takes about 40 seconds to complete. If it turns the tracks in both direction with and without the impeller turning, it is fine and will likley start working in the pool again.
If not, contact us through www.arrowpools.net and click on the FAQ and then Dolphin cleaner catagory. You can also use the Dolphin Serice button for information about sending it in for repair.
Answers & Comments
If your unit has a fuse it will be on the back side of the power supply. If the light on the power supply switch is on, it will not be the fuse though.
Try turning the cleaner upside down on the deck and connect it as you otherwise would. Power it up and it should go through a self test process that takes about 40 seconds to complete. If it turns the tracks in both direction with and without the impeller turning, it is fine and will likley start working in the pool again.
If not, contact us through www.arrowpools.net and click on the FAQ and then Dolphin cleaner catagory. You can also use the Dolphin Serice button for information about sending it in for repair.