Your cassette tape has probably become unthread. Take the cassette out of your handheld printer. Make sure that the tape is fed under both claws on each side of the tape. If the tape is only under one claw, your label will not be flat and will only print the bottom half of the letter on your label.
THIS IS THE MOST HELPFUL ADVICE! I have been trying to fix this issue for MONTHS and wasted a lot of tape. I am so thankful to you! I just want to give you a big hug right now. I have two with this same issue and I was about to buy a new one because of this issue. You saved me at least $30.THIS IS THE MOST HELPFUL ADVICE! I have been trying to fix this issue for MONTHS and wasted a lot of tape. I am so thankful to you! I just want to give you a big hug right now. I have two with this same issue and I was about to buy a new one because of this issue. You saved me at least $30.
Answers & Comments
Your cassette tape has probably become unthread. Take the cassette out of your handheld printer. Make sure that the tape is fed under both claws on each side of the tape. If the tape is only under one claw, your label will not be flat and will only print the bottom half of the letter on your label.
THIS IS THE MOST HELPFUL ADVICE! I have been trying to fix this issue for MONTHS and wasted a lot of tape. I am so thankful to you! I just want to give you a big hug right now. I have two with this same issue and I was about to buy a new one because of this issue. You saved me at least $30.