My Ethernet Big Disk appears in Device Manager but is asking for a driver; In Windows Explorer however, no trace of the Ethernet Big Disk! What to do? How can I tackle this problem in order to access my data on Ethernet Big Disk? My Operating System is Windows 7. w.s. Lord Sunshine
Computers & Internet - LaCie - Big Disk Extreme with Triple Interface - hard drive - 1 TB
Answers & Comments
Click here Click on above link and download Lacie IP configurator and Ethernet Disk mini v2 (Gigabit) & Ethernet Big Disk Updater.Also download usb drivbers. Then install in windows 7. Make sure ethernet lan cable id working fine and ip address are in range of network. If you are not able to access it with network then connect usb cable then tack backup of all data. You can download ethernet and usb drivers from above link. there is also download for IP configurator so you can configure ip. Let me know if you need further assistance. Thanks for using FixYa,
Connect your Lacie disk with usb cable.Then
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
Let me know if you need further assistance.
Thanks for using FixYa
Interesting, it shouldn't need much of a driver with Windows 7. How are you attaching the device to your computer, directly, or through your network with a network cable?
Tim
Strange, it shouldn't need any driver at all. Is this drive brand new? It sounds like you may have a bad drive on your hands here. Did you try doing the windows update to search for drivers? Go into device manager... go to the drive details, update driver, and let it search online.
If it can't find anything that means the drive has failed.
Thanks
Tim
Ok that would confirm then that the actual enclosure has failed. I hope there wasn't any important style="display:none;">Ok that would confirm then that the actual enclosure has failed. I hope there wasn't any important data on the drives. These Lacie drive enclosures are trouble, I have seen many many of them fail.
I have also confirmed that Windows 7 has a built in driver for the device so the only reason it wouldnt load a driver would be the enclosure has failed and is sending irregular instruction sets to the computer, have seen this numerous times.
At least the drives themselves are fine, was it hardware raid-0 meaning the enclosure manged the raid or was it software based? If software you can just rejoin them in windows and hopefully get your data back.
Thanks
Tim